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Order your Touch Guitar

The Ordering & Building Process

Every Touch Guitar is built with care and attention to detail. Here's what to expect after placing your preorder.

Order Confirmation & Invoice

Once you submit your preorder, you will receive an official invoice within two business days. For orders within the EU, VAT will be added where applicable. The German VAT rate is 19%.

Down Payment & Production

A 50% down payment is required to confirm your order and begin production. Your instrument will enter the building process as soon as we receive your payment.

Build Time

Each instrument is individually crafted, with an estimated build time of 4 months from the date we receive your down payment. CUSTOM builds have an estimated build time of 9 months.

Progress Updates

Throughout the building process, we'll send you regular updates so you can follow your instrument's journey and stay informed about its progress.

Final Payment

Once your instrument is completed, we'll notify you and request the remaining 50% payment before shipping.

Shipping & Taxes

After receiving the final payment, we'll prepare your Touch Guitar for shipping.

Orders Within the EU

For orders within the European Union, only shipping costs will be added to the applicable VAT-inclusive price. Shipping costs vary depending on the destination country.

Orders Outside the EU

For orders outside the European Union, we will prepare the necessary export documentation and arrange shipping of your instrument. Please note that import duties, taxes, and customs fees may be charged by the authorities in your country. These charges are not included in our prices and are the responsibility of the customer. As import regulations and charges vary from country to country and are beyond our control, we recommend checking your local customs regulations before placing your order.

Personal Pickup

You're also welcome to collect your instrument in person at our workshop in Nettetal or Krefeld, Germany, by prior arrangement. If you're traveling from abroad, the nearest airports are Düsseldorf (DUS), Cologne/Bonn (CGN), and Weeze (NRN). We'd be happy to arrange a convenient pickup date with you.

Explore our range of premium Touch Guitars®, each designed with its own unique character, playing experience, and sonic possibilities. Combining exceptional craftsmanship, carefully selected materials and our innovative approach to touchstyle instruments. Discover the different models and specifications to find the Touch Guitar that best suits your playing style.
Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.
Upload a picture of a guitar, finish or design you like to give us an idea of your vision. We'll get in touch to discuss the possibilities and explore what's achievable for your instrument.
Every instrument come with the Jim Dunlop Straplok system for a secure and comfortable playing experience. Our premium bag provides excellent protection for your Touch Guitar, whether you're traveling or storing it. It is required for shipping to ensure your instrument arrives safely. Our premium leather strap is specifically designed for the unique playing position of Touch Guitars. Its extra length ensures a comfortable fit and can be shortened if needed. As the playing position requires a strap of a certain length, we highly recommend ordering one with your instrument.
Please enter your full name and address. This information is required to prepare your quotation and official invoice. We will confirm your shipping address with you before dispatching your instrument so you can provide a different delivery address if needed.
Please enter your phone number. This information is required for shipping and customs clearance. Your number will be handled securely and used only for shipping and export purposes.
Please enter your email address. This information is required for order confirmation, invoicing, and communication throughout the building process. Your email address will be handled securely and used only for purposes related to your order.
All prices exclude German VAT, where applicable.
Have any questions, special requests, or additional ideas for your Touch Guitar? Let us know! We're happy to discuss your preferences and help make your instrument truly yours.

NEWSLETTER

Through this way you will receive official news related to Touch Guitars, the Touch Guitar Circle and its members.
We will send out a newsletter every two to three months.

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